Terms and Conditions 365cuci vip — The Complete Guide for All Members

01 Membership Eligibility

Services 365cuci vip is open only to individuals who meet all of the following eligibility requirements. By registering an account, you confirm that you fully comply with all of these requirements.

• You aged 18 and above at the time of registration. Our platform does not accept underage members under any circumstances.
• You are an individual registering for your own personal use, and not on behalf of any other person or corporate entity.
• You are not misusing the platform for money laundering, fraud, or any other illegal activities.
• You are not on any list of individuals prohibited from using online betting services under the laws of your country or region of residence.
• You have never had an account closed or suspended at 365cuci vip previously for terms violation.

365cuci vip reserves the right to request proof of identity at any time to verify your eligibility. The identity verification process (KYC) is part of our commitment to security and regulatory compliance.

02 Account Registration

Each individual is only permitted to hold one (1) account at 365cuci vip. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts along with the freezing of any existing balances.

• All information provided during registration must be truthful, accurate, and current. False or misleading information will result in immediate account termination.
• You are fully responsible for keeping your account password secure and for not sharing it with anyone.
• Any activity that occurs in your account is your responsibility, whether carried out by you or any other party using your account with or without your knowledge.
• You must notify our support team immediately if you suspect your account has been accessed without authorisation.
• Our platform uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account — you are advised to enable 2FA for added security.

We reserve the right to decline any individual's registration without providing a reason, particularly if we detect signs of fraud or abuse during the registration process.

03 Deposits & Payments

Platform 365cuci vip supports a variety of safe and convenient payment methods for members across Malaysia, including local bank transfers, e-wallets, and cards.

• The minimum deposit is RM10 for most payment methods. The maximum daily deposit limit depends on your account level and chosen method.
• All deposits are processed within real time — funds are credited to your account instantly upon transaction confirmation.
• You may only deposit funds from legitimate sources and in your own name. Deposits using third-party accounts are strictly prohibited.
• Any transaction costs or fees charged by a bank or third-party payment provider are entirely the member's responsibility.
• If your deposit has not been credited within 30 minutes, please contact our customer support with proof of transaction for prompt investigation.

04 Cash Withdrawal

We understand that withdrawal speed is an important matter for every member. 365cuci vip is committed to processing withdrawals promptly and transparently.

• The minimum withdrawal is RM30. Withdrawal requests below this limit will not be processed.
• E-wallets (such as Touch 'n Go, GrabPay) are processed within 15 to 30 minutes after verification.
• Bank transfers are usually completed within 1 to 3 hours on business days.
• First-time withdrawals and those exceeding certain limits require full KYC verification, including a copy of your identification card and proof of address.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as your 365cuci vip account.
• Any wagering requirement associated with a bonus must be fulfilled before a withdrawal can be processed.
• The platform reserves the right to hold withdrawals for security review purposes if unusual activity is detected on the account.

05 Bonuses & Promotions

All bonuses and promotions offered by 365cuci vip subject to the specific terms stated in each offer. The following general conditions apply to all bonus types:

• The welcome bonus is only eligible to be claimed one time only by each newly registered member.
• All bonuses have wagering requirement that must be fulfilled before bonus-related wins can be withdrawn. The wagering requirement is typically between 10x and 30x depending on the bonus type.
• Bonuses may not be transferred between accounts or converted directly to cash without first meeting the wagering requirements.
• Using two or more accounts to repeatedly claim the same bonus is considered fraud and the accounts involved will be closed.
• 365cuci vip reserves the right to modify, suspend, or cancel any promotion at any time with or without prior notice.
• In the event of any discrepancy between an advertised promotion and these terms, these terms shall take precedence.

For more information about current promotions, please visit our Promotions us.

06 Game Rules

All games available at 365cuci vip — including Live Casino, Slot Games, Bingo, and more — are operated using audited and trusted systems.

• The outcome of all games is generated by Random Number Generator (RNG) that have been verified by independent bodies, ensuring fairness and transparency.
• Members are not permitted to use any software, bots, or automated tools to assist with gameplay or exploit the platform's systems.
• Any attempt to hack, manipulate, or interfere with the gaming system will result in immediate account closure and legal action.
• In the event of a technical error during gameplay, 365cuci vip reserves the right to void or replay the affected round. The platform's final decision is conclusive.
• Members are responsible for ensuring a stable internet connection while playing. Loss of connection is not grounds for cancellation of any confirmed wager.

07 Account Security

Member account security is our top priority. 365cuci vip implements a range of high-grade security measures, but member cooperation is equally essential.

• Never share your password, PIN, or OTP with anyone — including our staff. 365cuci vip staff will never ask for your password.
• Use a strong, unique password consisting of a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) via your account settings for an additional layer of security.
• Avoid logging into your account over public Wi-Fi without adequate VPN protection.
• Always log out of your account when you are done using the platform, especially on shared devices.

Any loss or damage arising from a member's own negligence in maintaining account security shall not be the responsibility of 365cuci vip.

08 Limitation of Liability

365cuci vip not liable for any direct, indirect, consequential, or punitive losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from game outcomes that were not in the member's favour.
• Service disruptions due to scheduled or unplanned platform maintenance.
• Losses resulting from unauthorised third-party access to a member's account due to the member's own negligence.
• Any technical issues with a member's device or internet connection that affect their gaming experience.

While we strive to keep the platform running without interruption 24/7, we cannot guarantee 100% uptime at all times. Scheduled maintenance will be announced in advance whenever possible.

09 Account Closure & Suspension

Members may close their account at any time by contacting our support team. However, there are circumstances where 365cuci vip will close or suspend an account without prior notice:

• Violation of any section of these Terms and Conditions.
• Suspected or proven fraud, money laundering, or other illegal activities.
• Submitting false information or using another person's identity.
• Bonus abuse or exploitation of system vulnerabilities.
• Requests from relevant authorities or court orders.

If an account is closed for a legitimate reason (not due to a violation), any remaining account balance will be returned to the member via an agreed method after the appropriate KYC verification.

10 Terms and Conditions Amendment

365cuci vip reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without separate prior notice.

• The latest version of the Terms and Conditions will always be available on this page with a clearly displayed update date.
• Continued use of the platform after any changes are published means you accept and agree to the amended terms.
• It is your responsibility to review this page from time to time to ensure you are always aware of the latest terms.

If you have any enquiries regarding these Terms and Conditions, please contact our support team via Live Chat or email at [email protected].